Contact Us

Contact Us

Last updated: September 10, 2026

Thank you for visiting AVENORASY.

We value every customer and are committed to providing reliable support for questions about our products, orders, shipping, returns, refunds, and general inquiries.

If you need assistance, please contact our customer support team using the information below.

Get in Touch With AVENORASY

Customer Support Email

Email:
hallo@avenorasy.com

For order-related questions, please include your order number so we can locate your order and provide assistance more efficiently.

Telephone Support

Phone:
+44 7963 402337

Our support team is available to assist customers with general questions and order-related enquiries.

Business Address

AVENORASY

31 Harvard Close
Lee-on-the-Solent
PO13 8FS
United Kingdom

Customer Service Hours

Our customer support hours are:

Monday – Friday
9:00 AM – 5:00 PM

United Kingdom local time

We are closed on:

  • Saturdays;

  • Sundays; and

  • United Kingdom public holidays.

Messages received outside business hours will normally be answered on the next available business day.

Order Support

If you are contacting us regarding an existing order, please provide:

  • Order number;

  • Full name used when placing the order;

  • Email address used during checkout;

  • Product details; and

  • A description of your question or concern.

Providing complete information allows us to review your request more efficiently.

Questions About Shipping

For information regarding:

  • Shipping destinations;

  • Order processing times;

  • Delivery estimates;

  • Tracking information;

  • Customs duties and import charges;

please review our:

Shipping Policy

If you require further assistance, contact us at:

hallo@avenorasy.com

Returns and Refunds

If you need assistance with:

  • Return requests;

  • Refund questions;

  • Damaged products;

  • Incorrect products;

  • Exchange requests;

please contact us before sending any product back.

Please review our:

Return & Refund Policy

Important:
Do not send return packages to the business address listed on this page unless AVENORASY has specifically provided it as the authorized return address for your request.

Business Information

Brand Name:
AVENORASY

Website:
https://avenorasy.com

Email:
hallo@avenorasy.com

Telephone:
+44 7963 402337

Business Address:
31 Harvard Close
Lee-on-the-Solent
PO13 8FS
United Kingdom

We appreciate your trust in AVENORASY and will make every effort to provide timely and helpful customer support.

Thank you for choosing AVENORASY.