Payment Methods

Payment Methods Policy

Last updated: September 10, 2026

At AVENORASY, we aim to provide customers with a secure, transparent, and convenient payment experience.

This Payment Methods Policy explains the payment options available, payment processing procedures, security measures, and related information for purchases made through:

https://avenorasy.com

1. Accepted Payment Methods

AVENORASY accepts secure payment methods available through our checkout system.

Available payment options may include:

  • Credit cards;

  • Debit cards;

  • Digital payment methods;

  • Other secure payment solutions displayed during checkout.

The payment methods available to each customer may vary depending on:

  • Customer location;

  • Currency;

  • Payment provider availability;

  • Device or browser compatibility; and

  • Other technical requirements.

All available payment options will be clearly displayed during checkout before the order is completed.

2. Payment Processing

When placing an order with AVENORASY, customers authorize payment for the total amount displayed during checkout.

The total order amount may include:

  • Product price;

  • Applicable shipping charges;

  • Applicable taxes or fees where shown during checkout.

Before completing payment, customers will have the opportunity to review:

  • Products selected;

  • Order quantities;

  • Shipping information;

  • Applicable shipping charges;

  • Total amount payable.

AVENORASY does not add undisclosed charges after an order has been submitted.

3. Payment Authorization and Order Confirmation

After payment information is submitted, the payment provider may perform authorization and security checks.

An order is not considered fully confirmed until:

  • Payment has been successfully authorized; and

  • AVENORASY has confirmed acceptance of the order.

Customers will normally receive an order confirmation email after successful order submission.

If payment cannot be authorized or an order cannot be accepted, AVENORASY may contact the customer or cancel the order where appropriate.

Any eligible payment amount already collected for a cancelled order will be refunded according to applicable procedures.

4. Payment Security

AVENORASY uses secure payment processing services designed to protect customer payment information.

Payment transactions are processed through trusted third-party payment providers that use appropriate security measures, including encryption technologies where applicable.

AVENORASY does not store complete payment card numbers or sensitive payment authentication information on our own systems.

Customers should ensure that their payment information and account details are kept secure.

5. Currency and Pricing Information

Product prices are displayed in the currency available on our website and checkout system.

The final amount charged may depend on:

  • Selected currency;

  • Payment provider exchange rates;

  • Customer bank or card issuer policies; and

  • Applicable transaction processing rules.

AVENORASY is not responsible for exchange rate differences or additional charges applied independently by a customer's financial institution.

Customers should review the final amount displayed during checkout before completing payment.

6. Taxes, Duties and Additional Charges

The amount displayed during checkout will include applicable charges that AVENORASY is required to display or collect.

For international orders, additional charges may apply depending on the destination country or region.

These may include:

  • Import duties;

  • Customs charges;

  • Import VAT;

  • Local taxes;

  • Customs clearance fees; or

  • Other government-imposed charges.

Unless expressly stated otherwise during checkout, such charges are not collected by AVENORASY and may be payable by the recipient according to local laws.

For more information regarding international delivery charges, please review our:

Shipping Policy

7. Failed or Declined Payments

If a payment is declined, fails authorization, or cannot be completed, customers should:

  • Verify payment details;

  • Confirm sufficient available funds;

  • Contact their payment provider if necessary; or

  • Try another available payment method.

AVENORASY cannot complete an order until successful payment authorization has been received.

8. Payment Errors and Duplicate Charges

If you believe you have experienced:

  • An incorrect charge;

  • A duplicate charge;

  • An unauthorized payment;

  • A payment-related error;

please contact AVENORASY as soon as possible:

Email:
hallo@avenorasy.com

Please include:

  • Order number;

  • Customer name;

  • Payment date;

  • Transaction details; and

  • Description of the issue.

We will review the information provided and assist with the appropriate resolution.

9. Refund Payments

Approved refunds are processed according to our:

Return & Refund Policy

Where a refund is approved, AVENORASY will normally issue the refund to the original payment method used for the transaction.

Refund processing times may vary depending on:

  • Payment provider;

  • Bank or card issuer;

  • Customer financial institution processing times.

Once a refund has been issued by AVENORASY, the time required for funds to appear in the customer's account is controlled by the relevant payment provider or financial institution.

10. Fraud Prevention and Order Verification

To protect customers and prevent fraudulent transactions, AVENORASY may perform reasonable order verification checks.

These checks may include reviewing:

  • Payment information;

  • Billing details;

  • Delivery information;

  • Order activity patterns.

If an order appears suspicious or cannot be verified, AVENORASY may contact the customer for additional information or cancel the order where permitted by applicable law.

11. Contact Information

If you have questions regarding payments, billing, transactions, or refunds, please contact:

AVENORASY Customer Support

Website:
https://avenorasy.com

Email:
hallo@avenorasy.com

Telephone:
+44 7963 402337

Business Address:
31 Harvard Close
Lee-on-the-Solent
PO13 8FS
United Kingdom

When contacting us regarding a payment issue, please include your order number or relevant transaction information so that we can assist you efficiently.